A clean, clear dashboard with easy access to the customer engagement data you need.

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One station for all the hits.

What You See

A real-time aggregate of your online reputation.

  • Analytics across all Swell tools (Review, Message, Survey, etc...)
  • Visibility into all your locations and all your review and reputation data

What You Can Do With Swell Insight

Understand Your Reputation

See your existing review scores and act on them. Collect and drill down on messages and survey data.

Track Broad-Level Feedback

See aggregate data, including your review comments, Net Promoter Score™, survey results, response time, and overall review performance.

Enhance Your Online Reputation 

Use all these insights to optimise your website, customer service, products, facilities, and more.

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The Features

Rich Dashboards

View, organize, and understand review, survey, and messaging info across every Swell app.

Aggregate Review Data

Bring together review data from Facebook, Google, and many more, so you have one single source of truth.

Smart Filters

Quickly see relevant data so you can focus on the insights that matter.

Data Visualisations

Detailed graphs let you analyse review trends and track changes over time.

Take-Action Interface

See a few poor reviews? Take action instantly and solve customer problems seconds after reviews are published.

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