An easy way for website visitors to engage with you and get more information about your business.

Every question is a potential customer.

What You See

All your webchat inquiries in a single place.

The ability to route webchats to team members or locations
A custom auto-responder for holidays, after hours, weekends, etc.

What Your Customer Sees

A simple chatbox on your website for inquiries.

A text confirmation that their webchat was received
A streamlined way to communicate with your business and get quick answers

What You Can Do With Swell Webchat

Turn Website Visitors Into Customers

Engage with prospects in seconds and begin building trust from the moment they contact you.

Power Great Customer Service

Receive notifications when site visitors ask questions and quickly respond via text.

Be Responsive, Not Overwhelmed

Never miss a thing. Get notifications and respond or assign conversations to teammates.

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The Features

Customisable Everything

Customise branding, messaging, fonts, colors, icons, and profile pics so every message is your message.

Super Easy Setup

Just a few minutes and no coding experience required (we’ll even walk you through it).

Chat with 1 or 100+

Lots of visitors? Swell WebChat can handle loads of individuals chatting with you at the same time.

Notifications

Get an alert any time you receive a WebChat, so you can reply quickly.

Group Chat

Get the right people working on a problem. Group chat lets one or more team members chat with a single website visitor.

Automatic Message Routing

Answer questions fast. Customise contact groups, so that the right messages are routed to the right person, team, or location.

Multiple Chat Instances

Give individual locations or sub-brands their own way to connect. Create multiple web chats on a single website or across multiple websites.

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